Family Technology Support

Technical Support

What falls under the category of technical support? 

  • Issues with your students log in
  • Broken Chromebooks
  • Issues logging in/accessing MISTAR Parent Connect or Parent Square
  • Any problem you are experiencing with a district Chromebook or platform! 


How do I request Technical Support?

  • Call 248-209-2060
  • Submit a Service Desk Ticket. First time using the ticketing system? Click here for parent support.
  • You will receive an email with a link to your issue. 

Family Technology Resources

If you are looking for additional resources on using Google Classroom, technology resources available through the Madison Heights Library, Chromebook care and more check out the Madison District Public Schools Family Tech Hubs below:

Family Tech Hub: English  

Family Tech Hub: Spanish   

Family Tech Hub: Ukrainian